Practice management for small firms in Kenya

The real problem is not “software”

Most small professional firms in Kenya already have tools: Excel for the job list, WhatsApp for follow-ups, email for documents, and a fee notebook or separate sheet for money.

The pain is fragmentation. You cannot answer, in one place, what is overdue, who owes you, and what you promised the client last week.

What a practice system must hold

Clients and contacts you actually work with — not a CRM graveyard.

Engagements (matters, jobs, retainers) with status, owner, and due dates.

Tasks and notes that attach to the engagement, so capture does not become another lost pad.

Billing visibility: what was billed, what is outstanding, without pretending to be full accounting.

Keep the stack local and honest

Price and language should fit Kenyan practice economics — monthly seats, not per-deal nickels.

Email hosting, domains, and websites are separate decisions. Your practice workspace should not force a bundle you do not need.

Start with Attention Home every morning. When Home is trustworthy, the old tracker stops being the system of record.

Where to begin in F-Practice

Create a practice, import your tracker CSV, and spend one week clearing Home before inviting the team.

When you need seats, compare Solo, Practice, and Firm on the pricing page — pick by headcount, not by feature theatre.