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Practice management for small firms in Kenya
What a lean practice system should hold — clients, matters, deadlines, and fees — without importing enterprise software theatre.
The real problem is not “software”
Most small professional firms in Kenya already have tools: Excel for the job list, WhatsApp for follow-ups, email for documents, and a fee notebook or separate sheet for money.
The pain is fragmentation. You cannot answer, in one place, what is overdue, who owes you, and what you promised the client last week.
What a practice system must hold
Clients and contacts you actually work with — not a CRM graveyard.
Engagements (matters, jobs, retainers) with status, owner, and due dates — the file, the team, the kit, and the money on that same record.
Tasks and notes that attach to the engagement, so capture does not become another lost pad.
Who owes you, what came in this month, what went out, and which jobs still have margin — without becoming the company’s accountant.
Keep the stack local and honest
Price and language should fit Kenyan practice economics — monthly seats, not per-deal nickels.
Email hosting, domains, and websites are separate decisions. Your practice workspace should not force a bundle you do not need.
Start with Attention Home every morning. When Home is trustworthy, the old tracker stops being the system of record.
Where to begin in F-Practice
Create a practice (phone required), import your tracker CSV, and spend one week clearing Home before inviting the team.
When the pilot ends, the owner pays in Settings — M-Pesa in Kenya, card internationally. Compare Solo, Practice, and Firm on the pricing page — pick by headcount.